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User Support Operator

trivago

Full-time Customer Support

Expat

Brazil (Recife)

Job Description

trivago is looking for a fluent English-speaking User Support Operator to be the first point of contact for users. The role involves supporting user requests via email and help center tools, collaborating across teams to solve issues, improving products through user feedback, and managing multiple initiatives. The company offers visa support, relocation packages, language classes, flexible vacation, and a hybrid work model with remote days and on-campus kid support, encouraging diversity and growth.

Skills & Keywords

User Support Customer Service English visa support relocation assistance Düsseldorf CRM Zendesk

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Self-determined vacation (min 25 days)

Flexible working hours

2 WFH days weekly

Remote work abroad for 20 days

On-campus kids room

Free access to Heynanny platform

Gym and sports classes

Daily canteen budget

Apply Now

Job Type

Full-time · Expat

Location

Brazil · Recife

Posted

June 24, 2025 (9 hours ago)

Views

Expires

July 24, 2025

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