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User Support Operator

trivago

Full-time Customer Support

Expat

France (Marseille)

Job Description

When travelers search for hotels, trivago aims to be their obvious choice. The role includes providing user support via email and help center, collaborating internally to fix issues, gathering user feedback, and running improvement initiatives. It requires exceptional English communication skills, user empathy, and organizational abilities. Previous hospitality or customer service experience is a plus. The position offers visa support, relocation package, interest-free newcomer loan, free language classes, flexible working, and other benefits.

Skills & Keywords

User Support Customer Service English Visa support Relocation Remote option CRM Zendesk

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Flexible working hours

2 WFH days weekly

Remote work abroad option

On-campus kids room

Free snacks and drinks

Gym and sports classes

Apply Now

Job Type

Full-time · Expat

Location

France · Marseille

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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