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User Support Operator

trivago

Full-time Customer Support

Remote

Spain (Granada)

Job Description

As a User Support Operator, you will provide first-line assistance to trivago users via email and help center requests, utilizing Zendesk and translation tools. The role involves collaborating with internal teams to solve user issues, gathering user feedback, and improving product experience on a global platform. Fluency in English (C2), strong organizational skills, empathy, and previous customer service experience are valued.

Skills & Keywords

User Support Remote Customer Service Zendesk English C2

Perks & Benefits

Personalized coaching

Workshops & conferences

Relocation support

Flexible working hours

2 WFH days weekly

Free nanny assistance

On-campus gym

Apply Now

Job Type

Full-time · Remote

Location

Spain · Granada

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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