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AU

Embassy of Australia in Kyiv

Verified 29 Sep 2026

Australian Embassy in Kyiv · Kyiv, Ukraine

Official site

Visit and contact

  • Address 13A Kostelna St, Kyiv 01901, Ukraine
    Directions
  • Telephone +380 44 290 6400 Printed on the embassy homepage and consular page for business-hours contact. The contact page instead prints the Canberra emergency number.
    Call
  • Department of Home Affairs Global Service Centre +61 2 6196 0196 Printed on the contact page under visa applications.
    Call
  • Consular Emergency Centre +61 2 6261 3305 From anywhere in the world. Within Australia: 1300 555 135. Canberra centre, not a local after-hours number unless the post says its phone connects through.
    Call
  • Consular Emergency Centre SMS +61 421 269 080 Printed on the embassy contact page alongside the Consular Emergency Centre number.
    Call
  • Consular [email protected]
    Email
  • Embassy [email protected] Printed on the DFAT Ukraine country brief.
    Email
  • Official website ukraine.embassy.gov.au
    Open

Services

  • Consular assistance Limited The embassy says its ability to help is severely limited and that it cannot provide in-person consular services. Urgent cases go to the Consular Emergency Centre or, in business hours, to +380 44 290 6400 or [email protected].
  • Passport Not offered In-person passport services are not available. Applicants in Ukraine and Moldova are told to use another Australian embassy in the region. Passports cannot be mailed to addresses in Ukraine.
  • Emergency travel document Not stated Not stated separately. In-person passport services are unavailable.
  • Notarial Not stated The about page says notarial access is by appointment and that the embassy does not provide a full range of services. Current security pages do not repeat notarial services.
  • Visa Handled elsewhere The contact page lists the Global Service Centre +61 2 6196 0196 under visa applications.

Serves citizens in 2 countries

The embassy website says the ambassador in Kyiv is also accredited to Moldova. Passport applicants in Moldova are told to use another Australian embassy in the region while in-person services in Kyiv are suspended.

The embassy is co-located with the Canadian Embassy in Kyiv and is accredited to Moldova. It reopened in Kyiv in January 2025. Current pages say in-person consular and passport services are not available because of the security situation, and passports cannot be mailed to addresses in Ukraine. The about page still lists 2022 holidays and says the embassy does not provide a full range of services; hours printed there are 9.00am to 4.30pm Monday to Friday, by appointment. The contact page prints +61 2 626 13305, which is the Consular Emergency Centre number +61 2 6261 3305 with the space moved. The homepage local number is +380 44 290 6400.

Verified 29 Sep 2026 · 9 sources
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